Ep 240: Enhancing DSP Retention and Provider Support: Insights from Lucas County Board of DD Experts

In this episode of the Friends for Life Podcast, we sit down with Chris Hart and Jane Meyer from the Lucas County Board of Developmental Disabilities. With a combined 47 years of experience, Chris and Jane share their vital work in the Provider Support Department, ensuring compliance, fostering provider growth, and enhancing the quality of care for individuals with developmental disabilities.

From navigating the challenges of provider compliance to collaborating with law enforcement and Adult Protective Services for emergency response, Chris and Jane shed light on the multifaceted role they play in supporting providers and safeguarding individuals. They discuss the importance of DSP retention, the impact of reimbursement rates, and how the Board partners with providers to create sustainable and rewarding environments for care.

Hear their insights on embracing challenges, fostering long-term growth, and the joy of helping providers discover their niche in serving individuals and families. Plus, they share a glimpse into the lighter side of their work with holiday traditions and staff celebrations that bring the team together.

Whether you’re a seasoned provider, new to the field, or simply curious about the critical work behind developmental disabilities services, this episode offers a mix of practical advice, inspiration, and heartfelt dedication.

📧 Reach out to the Provider Support Department at askprovidersupport@lucasdd.org or call 419-384-0000 to learn more!